bdd99 Terms & Conditions

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bdd99 ("bdd99", "the Platform", "we", "us", "our") governing your access to and use of the bdd99 website, mobile-optimised browser platform, and all associated services including sports betting, live casino, slots, arcade games, and account management tools accessible at bdd99.io.

By registering an account, accessing the platform, or placing any wager, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the bdd99 platform.

These Terms should be read alongside the bdd99 Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and bdd99.

2 Eligibility

To register and maintain an active account on bdd99, you must satisfy all of the following eligibility criteria at all times:

• You are at least 21 years of age. bdd99 enforces a strict minimum age requirement of 21 years for all registered players.
• You are accessing the platform as an individual for personal, recreational purposes only — not on behalf of a business or third party.
• You are not accessing the platform from a jurisdiction where online gambling is explicitly prohibited by law.
• You have not previously had a bdd99 account suspended or permanently closed for a rule violation. Each individual is permitted to hold only one active account.
• You are not a current employee, contractor, director, or immediate family member of a bdd99 employee or contractor.
• You are acting on your own behalf and not as an agent for any third party.

bdd99 reserves the right to request documentary proof of age and identity at any time. Players who cannot or do not provide satisfactory proof of eligibility within a reasonable timeframe will have their accounts suspended pending resolution.

3 Account Registration

3.1 Registration Process

To access wagering and casino services on bdd99, you must complete the registration process in full. You are required to provide accurate, current, and complete information during registration, including your full legal name, date of birth, and a valid contact method. Providing false information during registration is a material breach of these Terms and will result in immediate account closure.

3.2 One Account Per Player

Each individual may hold only one active bdd99 account. Operating multiple accounts — whether under the same or different names, email addresses, payment methods, or device identifiers — constitutes multi-accounting, which is a prohibited activity under Section 8 of these Terms. bdd99 uses advanced detection technology to identify duplicate accounts. All accounts identified as duplicates will be closed and any associated balances forfeited.

3.3 Account Security

You are solely responsible for maintaining the security of your bdd99 account credentials. You must not share your username, password, or SMS OTP codes with any other person. bdd99 strongly recommends enabling two-factor authentication (2FA) via SMS OTP, which is available from the account security settings. bdd99 is not liable for any losses incurred as a result of unauthorised access to your account where such access resulted from your failure to maintain the security of your login credentials.

3.4 Account Information Updates

You are responsible for keeping your account information current and accurate. If your contact details, payment methods, or personal information change, you must update your account profile promptly. Withdrawals cannot be processed to payment methods not registered on your account.

4 Deposits & Payments

4.1 Accepted Payment Methods

bdd99 accepts deposits via the following methods available to Bangladeshi players:

4.2 Deposit Conditions

• All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• bdd99 does not charge deposit fees. However, your mobile financial service provider or bank may apply their own transaction charges.
• Deposits that cannot be matched to a registered bdd99 account within 24 hours will be returned to the originating payment method.
• bdd99 reserves the right to request proof of payment for any deposit if there are reasonable grounds to verify the transaction.

5 Withdrawals & KYC Verification

5.1 Withdrawal Processing

bdd99 processes withdrawal requests to bKash and Nagad within standard operating windows. Withdrawals to bank accounts (Dutch-Bangla Bank, City Bank, BRAC Bank) may take longer depending on interbank processing times. bdd99 does not impose unnecessary delays on verified withdrawal requests.

5.2 KYC Verification Requirement

All withdrawal requests are subject to Know Your Customer (KYC) identity verification. Before any withdrawal is released, you must provide:

• A valid government-issued photo identification document (National ID card, passport, or driving licence).
• Proof that the withdrawal method is registered in your name (screenshot or statement from the MFS app or bank account).
• Any additional documentation reasonably requested by the bdd99 compliance team.

Failure to complete KYC verification within a reasonable timeframe will result in the withdrawal request being held pending. bdd99 will not release funds to unverified accounts under any circumstances.

5.3 Withdrawal Conditions

• Withdrawals can only be made to payment methods previously used to deposit into the same account, up to the amount deposited via that method.
• Any remaining balance (e.g., winnings exceeding total deposits) may be withdrawn via your primary registered payment method.
• Bonus funds that have not yet met applicable wagering requirements cannot be withdrawn.
• bdd99 reserves the right to delay or withhold any withdrawal pending investigation of suspected fraud, bonus abuse, or rule violations.

6 Bonuses & Promotions

6.1 General Bonus Terms

bdd99 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms published alongside each promotion, which take precedence over these general bonus terms where there is a conflict. The following general conditions apply to all bdd99 bonuses unless explicitly stated otherwise:

• Bonuses are available to players who have completed the full registration process and, where applicable, made a qualifying deposit.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per device, unless the promotion explicitly states otherwise.
• Wagering requirements must be fulfilled in full before any bonus-derived winnings can be requested as a withdrawal.
• Bonuses have an expiry period. Any bonus funds or associated winnings that have not met wagering requirements within the stated expiry period will be forfeited automatically.
• bdd99 reserves the right to withdraw, modify, or cancel any bonus offer at any time with reasonable notice.

6.2 Bonus Abuse

Bonus abuse is defined as any attempt to exploit bonus offers in a way that is inconsistent with normal recreational play, including but not limited to: creating multiple accounts to claim the same bonus, placing opposing bets to lock in a risk-free outcome ("bonus bagging"), using automated software to exploit wagering requirements, or any other strategy designed to derive a guaranteed profit from a bonus offer. Accounts found to be engaging in bonus abuse will be closed and all associated balances forfeited.

7 Betting & Gaming Rules

7.1 Sports Betting

bdd99 offers pre-match and live in-play betting markets across cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers ODI and Test fixtures), football, kabaddi, and other sports. All bets are accepted at the odds displayed at the time the bet is confirmed. bdd99 reserves the right to void any bet placed on a market where a technical error resulted in materially incorrect odds being displayed.

7.2 Casino Games

All casino games on bdd99 use a certified Random Number Generator (RNG). Return to Player (RTP) percentages are published for each title within the game information panel. Game outcomes are mathematically independent — previous results have no bearing on future results. bdd99 does not manipulate game outcomes.

7.3 Bet Cancellation & Voids

Once a bet is confirmed by the bdd99 system, it is binding and cannot be cancelled by the player. bdd99 reserves the right to void bets in the following circumstances:

• A sporting event is cancelled, abandoned, or postponed beyond the stated settlement period without a result being declared.
• The bet was placed on a market that contained a manifest error in odds or market definition.
• Evidence of match-fixing, spot-fixing, or corrupt activity related to the event is confirmed by the relevant sports governing body.
• A technical fault on the bdd99 platform affected the odds displayed at the time of the bet.

7.4 Maximum Payouts

bdd99 applies maximum payout limits per bet and per day across all product categories. Maximum payout limits are displayed within the relevant betting interface or game lobby. bdd99 reserves the right to reduce maximum payout limits for specific markets or events at its discretion.

8 Prohibited Conduct

The following activities are strictly prohibited on the bdd99 platform. Any player found to have engaged in prohibited conduct will have their account closed immediately, all balances forfeited, and may be reported to relevant authorities where applicable:

• Multi-accounting: Registering or operating more than one bdd99 account, regardless of the name, email, device, or payment method used.
• Fraud & Chargebacks: Initiating fraudulent payment disputes or chargebacks after deposits have been credited and wagered. bdd99 reserves the right to recover funds via legal means where fraudulent chargebacks are identified.
• Collusion: Coordinating with other players to gain an unfair advantage in poker, live table games, or sports betting markets.
• Use of Automated Systems: Using bots, scripts, macros, artificial intelligence tools, or any automated software to interact with the bdd99 platform in place of genuine human play.
• Money Laundering: Using the bdd99 platform to launder funds of any origin. bdd99 complies with applicable anti-money laundering (AML) standards and will report suspicious activity to relevant authorities.
• Exploiting Software Errors: Deliberately exploiting any bug, glitch, or technical error in the bdd99 platform to gain an unfair advantage. Any winnings derived from a known software error will be voided.
• Third-Party Account Use: Allowing any other person to access or operate your bdd99 account, or operating a bdd99 account on behalf of another person.

9 Responsible Gaming

bdd99 is committed to promoting responsible gaming practices across its entire player base. Gambling is intended to be a form of entertainment. It should never be used as a means to generate income, to recover debts, or to cope with emotional or mental health difficulties.

9.1 Player Protection Tools

The following tools are available to all bdd99 account holders directly from the account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your bdd99 account. Increases to deposit limits are subject to a mandatory 24-hour cooling-off period before taking effect.
• Session Time Reminders: Configure notifications to alert you when you have been active on the platform for a specified duration.
• Cooling-Off Periods: Temporarily restrict access to your account for a period of your choosing. Cooling-off periods take effect immediately and cannot be reversed before they expire.
• Self-Exclusion: Permanently or long-term close your bdd99 account. Self-exclusion requests are honoured immediately and will not be reversed during the exclusion period, regardless of request.

9.2 Underage Gambling Prevention

bdd99 enforces a strict minimum age of 21 years. If you are a parent or guardian and you believe a minor in your household has accessed the bdd99 platform, please contact bdd99 support immediately. We recommend the use of parental control software on shared or family devices to prevent underage access to gambling platforms.

For more detailed guidance on responsible gaming tools and external support resources available in Bangladesh, visit the Responsible Gaming page.

10 Privacy & Data

bdd99 collects, stores, and processes personal data in accordance with the bdd99 Privacy Policy, which forms part of these Terms and is incorporated by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

All data transmitted between your browser and the bdd99 platform is protected by 256-bit SSL encryption. bdd99 does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers, and other service partners necessary for the operation of the platform, and only to the extent required for those purposes.

bdd99 retains account and transaction records for a minimum of five years in accordance with standard financial record-keeping practices. You have the right to request access to your personal data held by bdd99 by contacting the support team.

11 Intellectual Property

All content on the bdd99 platform — including but not limited to the bdd99 brand name, logo, website design, text, graphics, game interfaces, software, and promotional materials — is the intellectual property of bdd99 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bdd99 platform for personal, recreational purposes only. This licence does not permit you to copy, reproduce, distribute, modify, publicly display, or create derivative works from any bdd99 content without express written permission from bdd99.

Game content provided by third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) remains the intellectual property of the respective studio and is subject to the licensing terms agreed between bdd99 and each provider.

12 Limitation of Liability

To the fullest extent permitted by applicable law, bdd99 shall not be liable for:

• Any loss of funds resulting from a player's voluntary wagering decisions on the platform.
• Temporary unavailability of the platform due to scheduled maintenance, emergency maintenance, or technical failures beyond bdd99's reasonable control.
• Losses resulting from unauthorised access to a player's account where such access was facilitated by the player's failure to maintain credential security.
• Indirect, incidental, special, or consequential losses of any kind arising from use of or inability to use the bdd99 platform.
• Delays in withdrawal processing caused by third-party payment providers, banking institutions, or mobile financial service operators.
• Any inaccuracy, error, or omission in odds, game information, or promotional material that was not the direct result of bdd99's intentional misconduct.

bdd99's total aggregate liability to any player arising from or related to these Terms, regardless of the legal theory on which the claim is based, shall not exceed the total amount deposited by that player into their bdd99 account in the 30 days immediately preceding the event giving rise to the claim.

13 Account Termination

13.1 Termination by the Player

You may close your bdd99 account at any time by contacting the support team. Before closure is processed, any pending withdrawal requests will be completed to your registered payment method, provided all KYC requirements have been satisfied and no outstanding rule violation investigations are in progress. Bonus balances that have not met wagering requirements will be forfeited upon voluntary account closure.

13.2 Termination by bdd99

bdd99 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms, including but not limited to the prohibited conduct outlined in Section 8.
• Failure to satisfy eligibility requirements, including age verification or identity verification.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Account inactivity for a continuous period exceeding 12 months with a zero balance.
• Legal or regulatory requirement compelling bdd99 to restrict or close the account.

Where an account is closed by bdd99 due to a confirmed rule violation, all balances within the account — including real-money funds, bonus funds, and pending winnings — may be forfeited in full. Where an account is closed for reasons unrelated to a rule violation (e.g., inactivity), any verified real-money balance will be returned to the player's registered payment method.

14 Disputes & Complaints

bdd99 is committed to resolving player disputes fairly and efficiently. If you have a complaint or dispute regarding any aspect of the bdd99 platform, you should follow the process below:

• Step 1 — Contact Support: Raise your issue with the bdd99 support team via Live Chat or by emailing [email protected]. Include your registered username, a clear description of the issue, and any relevant transaction IDs or screenshots.
• Step 2 — Formal Complaint: If your issue is not resolved to your satisfaction at the first support level, request escalation to a senior complaints handler. bdd99 aims to provide a formal response to escalated complaints within 14 business days.
• Step 3 — Final Review: If you remain dissatisfied following the formal complaints process, you may request a final review by bdd99 management. The outcome of this review is final and binding.

15 Amendments to These Terms

bdd99 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered players via the email address on file or via an in-platform notification displayed upon next login. Non-material updates (such as corrections to typographical errors or clarifications that do not alter the substance of any provision) may be made without prior notice.

The "Last Updated" date at the top of this document reflects the date on which the most recent revision was published. It is your responsibility to review the current version of these Terms periodically. Your continued use of the bdd99 platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and may close your account in accordance with Section 13.1.

16 Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the applicable legal framework. bdd99 operates as an entertainment platform and makes no representations regarding the legality of online gambling in any particular jurisdiction. It is your sole responsibility to ensure that your use of the bdd99 platform complies with the laws of your local jurisdiction before registering an account or placing any wager.

Players in Bangladesh acknowledge that they access and use the bdd99 platform entirely at their own legal risk and discretion. bdd99 provides no legal advice and does not warrant that the platform is lawful for use in any specific location.

17 Contact Information

If you have any questions regarding these Terms and Conditions, or if you wish to raise a complaint, exercise a data right, or request account closure, please contact the bdd99 support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 from within your bdd99 account dashboard
• Response Time: Support queries are responded to within 24 hours (Bangladesh Standard Time, UTC+6)